PT CENTRO CAR

This privacy policy explains how PT CENTRO CAR (“CENTRO CAR”, “the Studio”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal data when you interact with centrocar.biz.id, our digital products, platforms, or services.

By accessing our website, submitting project inquiries, or engaging our services, you consent to this policy, which complies with Indonesian Personal Data Protection Law (UU PDP), applicable international standards, and best practices for software development studios.

Website: All pages hosted at centrocar.biz.id and related subdomains, including forms, resources, and embedded tools.

Services: Project discovery calls, brief submissions, client portals, dashboards, and any custom software platforms we build or operate for clients.

Supporting infrastructure: Cloud providers (e.g., Vercel, AWS, Google Cloud), analytics tools, communication platforms, and secure collaboration tools used to deliver our services.

Contact & identity data: Name, company/organization, job title, email address, phone number, and any details shared in project briefs or communications.

Project-related data: Roadmap details, business challenges, KPIs, technical requirements, and documents shared during discovery, design, or development phases.

Technical data: IP address, browser type/version, device information, referral source, page views, and interaction metadata collected via analytics tools.

Billing data (when applicable): Payment details and invoicing information for paid engagements.

Direct submissions: Through contact forms, email to hello@centrocar.biz.id, discovery calls, project brief submissions, or meetings.

Automated collection: Cookies, server logs, and third-party analytics (e.g., Google Analytics, Vercel Analytics) for website performance and user experience insights.

Client collaborations: Information shared via secure tools during active projects.

Respond to inquiries, schedule discovery calls, prepare proposals, and initiate projects.

Deliver software development services, manage project timelines, communicate updates, and provide ongoing support/maintenance.

Improve our website, services, and marketing efforts through aggregated analytics.

Comply with legal obligations, such as taxation, invoicing, and dispute resolution.

Send occasional updates, case studies, or invitations if you have opted in (you can unsubscribe at any time).

Consent: Provided when submitting forms, opting into communications, or sharing project details.

Contractual necessity: Required to prepare proposals, execute agreements, and deliver commissioned services.

Legitimate interest: Analyzing website usage to enhance user experience, preventing fraud, and securing our systems.

Legal compliance: Fulfilling obligations under Indonesian laws and regulations.

Internal team: Designers, engineers, project managers, and partners bound by confidentiality agreements.

Technology partners: Hosting providers, cloud services, analytics tools, and collaboration platforms under data processing agreements.

Professional partners: Subcontractors or specialists engaged for specific projects, always under strict NDAs.

Authorities: When required by law, court order, or to protect our rights. We never sell personal data.

Data is stored on encrypted infrastructure with access controls, multi-factor authentication, and regular security audits.

Sensitive information is transferred via secure channels only. We implement industry-standard measures to protect against unauthorized access.

Third-party providers are selected based on strong security certifications and compliance with data protection standards.

Inquiry data: Retained for up to 24 months for follow-up opportunities.

Project data: Kept for the duration of the engagement plus a reasonable period for support/warranty (typically 5 years for legal/compliance reasons).

You may request deletion by contacting hello@centrocar.biz.id. We will comply unless legal obligations require retention.

Access: Request a copy of your personal data we hold.

Rectification: Correct inaccurate or incomplete information.

Deletion: Request removal of your data where permitted.

Objection/Restriction: Object to certain processing or request limitation.

Portability: Receive your data in a structured format.

To exercise rights, email hello@centrocar.biz.id with subject “Privacy Request”. We will respond within 30 days.

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to understand usage patterns.

You can manage cookie preferences via your browser settings. Disabling cookies may affect site functionality.

Email: hello@centrocar.biz.id

Phone: +62 21 555 8800 (Monday–Friday, 09:00–18:00 WIB)

Office: PT CENTRO CAR, Jl. Raya Boulevard Timur Komp. Kelapa Gading Permai Blok NE-1/49, North Jakarta 14250, Indonesia.

Last updated: January 2026. We may update this policy periodically; significant changes will be communicated via email or website notice.